Shipping Policy

At Ecliporia.com, we are committed to providing an exceptional shopping experience. Please read our Shipping Policy carefully to understand the terms and conditions regarding the shipping of your orders.

Free Shipping

We are pleased to offer free standard shipping on all orders within the United States. There is no minimum purchase required to qualify for free shipping.

Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

• Standard Shipping: Typically takes 5-7 business days.
• Expedited Shipping: Available at an additional cost, typically takes 2-3 business days.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.

Shipping Restrictions

Currently, we only ship to addresses within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international locations.

Delivery Issues

If your order has not arrived within the estimated delivery time, please contact our customer service team at support@eclliporia.com or call us at +1 (773) 413-4266. We will assist you in tracking your package and resolving any delivery issues.

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of receipt for a full refund or exchange, subject to the following conditions:

• The item(s) must be unused, in the same condition that you received them, and in the original packaging.
• A receipt or proof of purchase is required for all returns.

How to Return an Item

To initiate a return, please contact our customer service team at support@eclliporia.com or call us at +1 (618) 455-9899. We will provide you with a return authorization number and instructions on how to return your item(s).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item, please contact us at support@eclliporia.com or call us at +1 (618) 455-9899. We will guide you through the process of exchanging your item for another one.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

• Email: support@eclliporia.com
• Phone: +1 (773) 413-4266

Thank you for shopping with Ecliporia.com!